Need Help?
If you have questions, feedback, or encounter any issues while playing Word Solitaire MindStack, we are here to help.
You can reach our support team directly by email — we read every message and do our best to respond promptly.
Email: mindstack.support@gmail.com
Common Topics
- Game Progress or Level Issues: Problems with levels, streaks, or progress not saving.
- In-App Purchase Questions: Coin packs, No Ads Forever, or restore purchases.
- Bug Reports or Crashes: Unexpected behaviour, freezes, or app crashes.
- Feature Requests & Feedback: Suggestions to improve gameplay or add new features.
Helpful Information
To help us resolve your issue as quickly as possible, please include the following when contacting support:
- Device Model: e.g. iPhone 15, iPad Air
- iOS Version: Found in Settings → General → About
- App Version: Found in Settings → General → About → Mind Stack
- Description of the Issue: What happened and when
- Screenshots: Attach if applicable — they help a lot!
For purchase-related refunds, please contact Apple Support directly at support.apple.com, as all payments are processed by Apple.